RETURN & EXCHANGE POLICY

Thank you for shopping . Our online shop provides unique fashion products and interesting products from our independent designers back by high-quality material and reliable production. Our members of the QA team inspect each product before packaging to ensure maximum customer satisfaction.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for return/exchange on your order page and we will try our best to meet your request.

Easy Exchanges:
Need a different size, color, or pattern? Have a hassle-free exchange as long as it is in stock.

Returns &Exchanges Policy

Return or exchange within 15 days from the delivered date.

Request:

1.Items received within 15 days from the delivered date.

2. Items received unused, undamaged, unwashed and in original package.

3. We do not offer return on earrings, underwears

4. Return shipping fees are at the customer's own expense.Original shipping fees are non-refundable (shipping fees will depend on your location and weight of the package)

5. We do not accept returned items that were sent back directly without address that we send

6. Please send the item(s) back to us through a local mail office instead of express services like DHL, UPS, TNT, and FEDEX.
 （If you choosing one of the above-mentioned fast deliver options you might incur in import taxes and the delivery might be delayed due to the customs clearance process.）

Purchase Not Eligible for Return
-Final sale item(s) is not eligible for return or exchange.

-You must email us a picture showing the problem/defect after submitting the return/exchange request online.

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.

If you have further questions/issues, please don’t hesitate to contact us at info@estmarketing.com or chat with us online.